TO:Customer

1. About our goods
Products: Our products are the factory stock lot of brand name items.100% same as original . -
could not provide Authorization Letter of such brand name, and could not provide Certificate of Origin.

2. What the payment motheddoes customer can choose?
Payment: by PAYPAL,T/T or Western Union Credit Card .

3. What is the shipping company do you use ?
We shipping the pacakge by EMS or TNT .after we get the order payment same or next day we will shipping out the package , then supply the tracking number to you .
The EMS check it on www.ems.com.cn
The TNT check it on www.tnt.com

4.How long time that I can get the order ?
1).To :Japan,Koreaetc country need 3-4 work days .send by EMS .
2).To: USA,Canada,Uk,France,Spain,Iltay these Europe country , need 5-7 work days .send by EMS .
3) To: Poland ,East Europe ,Africa etc country , will be need 10days . and these country send by TNT .

5.How do I make a purchase?
Shopping at 1 SHOPPING-DIRECTORY is easy:
• If you know what you are looking for, use the WATCH links. You can also shop by browsing the JOURNAL section or directly by designer.
• Once you have found an item, use the ‘BUY NOW’or“ADD ITEM” button underneath.then check the “YOUR BASKET”“CHECK OUT”
Then finish your order .

6.I need to set up an account to place an order ?
No,you need not ,after you find the item that you want , add it in the basket ,then check out ,will be can finish your order , very easy shopping .

7.How do I know if an item is in stocks ?
All items are in stock unless “Sold Out” is displayed. Please be aware that
Even if an item is in your basket ,it can still be bought by another customer until you have completed your order.
If the product you want to buy is out of stock, please send me email to tell us ,we will reply you a email when they arrive in stocks .

8.is it safe to use my credit card online at 1 SHOPPING DERICTORY?
At 1 SHOPPING-DIRECTORY , your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Datacash Ltd. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.

You may also choose to securely store your credit card details with us. This means you will not have to enter them again during future purchases, making it quicker and simpler to shop at 1 SHOPPING-DIRECTORY .
For additional security, we have introduced MasterCard® SecureCode?. This service protects your existing card against unauthorised use by prompting you for a private password every time you make a purchase with us. To use this service, you must first register with the bank or other organisation that issued your card. To find out more, visit theMasterCard® SecureCode website.

If you would prefer to place your order by telephone, simply call our Customer Care team who will be happy to assist.